If you're enrolled in an Anthem plan and you need non-emergency care, consider making a call to LiveHealth Online.* LiveHealth Online offers a convenient, affordable option to receiving care in the comfort of your home or office. Request a phone (available 24/7) or video consultation (available 7 am-9 pm) and be connected to a network of physicians who can diagnose, treat and prescribe medication, when appropriate, for many common medical issues. Most calls are answered in 10 minutes or less.
Each call costs $47 or less, depending on your medical plan.
Make a call to LiveHealth Online for issues such as:
- Common colds and the flu
- Sore throat
- Allergies
- Ear aches
- Headaches
- Nausea
- Pink eye
- Vomiting
You can also receive behavioral health services through a LiveHealth Online consultation. LiveHealth Online provides treatment for the whole person, body and mind. Their caring healthcare professionals can help you with stress and anxiety, relationship and family problems, emotional difficulties, work pressures, grieving issues and trauma resolution.
There's no need to visit a doctor's office. Speak with a licensed counselor, therapist, psychologist or psychiatrist by phone, web or mobile app seven days a week. Although calls for regular care are answered in 10 minutes or less, you'll be required to make an appointment for behavioral health. Most appointments can be confirmed within two to three days. The cost of behavioral health calls varies based on your medical plan. Get more information at https://livehealthonline.com/.
To get started, create an account at https://livehealthonline.com/. You'll need your Anthem Member ID and your date of birth. As part of your registration, you'll need to complete a Medical History Disclosure (MHD) Form on the website or by calling the customer service number (1-855-835-2362) and requesting a form. Registration takes about 10 minutes, so consider registering before you need care to ensure you get quick care when you need it.
*LiveHealth Online is available in all states except Idaho